Herbert Cares, M.D.
My Hospitals
Massachusetts General Hospital Massachusetts General Hospital
Newton-Wellesley Hospital Newton-Wellesley Hospital

 

Recent Ratings
Herbert L Cares
Summary report for November 1, 2022 - October 31, 2023
Key Metric: NPS: Provider would recommend
93.8
based on 32 patient returns
 
   
10 Extremely 
 
  81.3%
   
9 
 
  12.5%
   
8 
 
  0.0%
   
7 
 
  6.3%
   
6 
 
  0.0%
   
5 
 
  0.0%
   
4 
 
  0.0%
   
3 
 
  0.0%
   
2 
 
  0.0%
   
1 
 
  0.0%
   
0 Not at all 
 
  0.0%
   

Net Promoter Score is your key metric based on the question, "How likely are you to recommend this provider?" It is calculated by subtracting % of detractors (0-6) from % of promoters (9-10).
Location Scores: NPS: Provider would recommend
  Score Returns
MGP NEUROSURG NWH 93.8 32
     
Question Scores
  Last 12 Months Sep 2023 Oct 2023 MGB Average
           
           
Did provider explain things
82.4
n= 34 		100.0
n= 3 		100.0
n= 2 		87.6
 
           
NPS: Provider would recommend
93.8
n= 32 		100.0
n= 3 		100.0
n= 2 		87.7
 
           
Provider listened
88.2
n= 34 		100.0
n= 3 		100.0
n= 2 		88.0
 
           
Provider respect
93.9
n= 33 		100.0
n= 3 		100.0
n= 2 		90.6
 
           
Star Rating
Your Star Rating
4.91
Organization Average
4.82
Scheduled Comments
   Next 31 days

5 stars 

He is a wonderful provider. I cannot speak highly enough of him. He is an old fashioned doctor who really pays attention, is very smart, and capable. I'm very glad I went to him.

Visit date: September 21, 2023

Publish date: December 1, 2023

 

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